@font-face{font-family:Allura;src:url('assets/fonts/Allura-Regular.ttf') format('truetype');font-display:swap}*{box-sizing:border-box}html{scroll-behavior:smooth;scroll-padding-top:24px}body{margin:0;background:#f7f6f2;color:#30372d;font:15px/1.65 'Helvetica Neue',Arial,'PingFang SC','Microsoft YaHei',sans-serif}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}[hidden]{display:none!important}.ops-sidebar{position:fixed;inset:0 auto 0 0;width:238px;background:#e9ede3;padding:42px 27px;display:flex;flex-direction:column}.wordmark{font-family:Baskerville,'Times New Roman',serif;font-size:36px;letter-spacing:6px}.wordmark span{display:block;font:12px/2 sans-serif;letter-spacing:2px;color:#626f59;margin-top:8px}nav{display:grid;gap:8px;margin-top:66px}nav a{display:flex;justify-content:space-between;padding:13px 12px;border-radius:3px}nav a:hover,nav a:focus-visible{background:#dbe3d3}nav span{font-size:12px;color:#75816c}.sidebar-bottom{margin-top:auto;display:grid;gap:14px;font-size:13px}.brand-script{font-family:Allura,cursive;font-size:27px;color:#556348;margin-bottom:12px}.ops-main{margin-left:238px;padding:42px 5%;max-width:1700px}.ops-heading{display:flex;justify-content:space-between;align-items:center;gap:24px;margin-bottom:34px}.eyebrow{font-size:12px;letter-spacing:2px;color:#6b765f;margin:0 0 12px}h1,h2,h3,p{margin:0}h1{font-size:29px;font-weight:500;line-height:1.4;letter-spacing:1px}h2{font-size:24px;line-height:1.4;font-weight:500}h3{font-size:17px;font-weight:500}.muted{color:#677160}.ops-heading .muted{margin-top:12px}.preview-label{display:inline-block;white-space:nowrap;font-size:13px;padding:8px 12px;background:#eee9da;color:#746443;border-radius:3px}.login-panel{display:grid;grid-template-columns:1fr 1fr;background:#fff;overflow:hidden;max-width:1000px;margin:54px auto 80px}.login-photo{position:relative;background:#d9dfd0;min-height:540px}.login-photo img{width:100%;height:100%;position:absolute;object-fit:cover}.login-photo>div{position:absolute;inset:auto 0 0;padding:40px;background:linear-gradient(transparent,rgba(28,41,23,.8));color:#fff;padding-top:110px}.login-photo .eyebrow{color:#fff}.login-photo h2{font-size:29px;line-height:1.6}.login-fields{padding:48px 42px}.login-fields>.muted{margin:14px 0 28px}label{display:grid;gap:8px;margin:16px 0;color:#4e5c47}input,select,textarea{width:100%;padding:12px 14px;border:1px solid #c8cebe;background:#fff;border-radius:3px;min-height:46px}textarea{min-height:100px}button{padding:12px 18px;border:1px solid #45583b;background:#45583b;color:#fff;border-radius:3px;cursor:pointer;min-height:46px;transition:background .18s,transform .18s}button:hover{background:#34462b}button:active{transform:translateY(1px)}button:disabled{opacity:.5;cursor:wait}.secondary{background:transparent;color:#45583b}.secondary:hover{background:#e9ede3}a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:2px solid #73885c;outline-offset:4px}.login-fields button{width:100%;margin-top:12px}.login-help{font-size:13px;color:#6d7567;margin-top:23px}.login-help a{text-decoration:underline;text-underline-offset:3px}#message:not(:empty){padding:14px 18px;background:#f3e7df;color:#803e2d;margin-bottom:24px}.ops-toolbar{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:26px}.ops-toolbar label{grid-template-columns:auto 230px;align-items:center;margin:0}.ops-toolbar button+button{margin-left:10px}.metrics{display:grid;grid-template-columns:repeat(3,1fr);background:#e9ede3;margin-bottom:44px;padding:25px 0}.metrics>div{padding:0 30px;border-right:1px solid #c9d2bf}.metrics>div:last-child{border:0}.metrics span,.metrics small{display:block}.metrics strong{font:42px/1.4 Baskerville,Georgia,serif;font-variant-numeric:tabular-nums}.metrics small{color:#68755d;font-size:12px}.ops-section{margin:0 0 46px;scroll-margin-top:28px}.section-heading{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:24px}.section-heading .eyebrow{margin-bottom:6px}.section-heading>p{font-size:13px}.section-intro{margin:-7px 0 22px}.ops-columns{display:grid;grid-template-columns:1fr 1.2fr;gap:26px;align-items:start}.ops-card{background:#fff;padding:22px;margin-bottom:12px;border:1px solid #e3e6dc}.ops-card p{margin-top:7px;color:#69735f;overflow-wrap:anywhere}.ops-card button{margin-top:15px}.detail-panel{background:#fff;padding:28px;border-top:3px solid #778567;overflow-wrap:anywhere}.detail-panel>p{margin:10px 0}.detail-panel h3{margin:26px 0 12px}.detail-panel button{margin:12px 8px 6px 0}.detail-panel form{padding:18px 0;border-top:1px solid #e3e6dc;margin-top:22px}.detail-panel form h3{margin-top:0}.empty-detail{text-align:center;padding:48px 15px}.empty-detail>span{font:48px Georgia;color:#8d9c7e}.empty-detail h3{margin:18px 0 12px}.empty-detail p{color:#6b765f}.order-badge{display:inline-block;padding:3px 10px;font-size:12px;background:#e9ede3;color:#526645;border-radius:3px}#inventory{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px}#inventory>article,#inventory>form{margin:0;background:#fff;padding:20px;min-width:0}#inventory .product-photo{width:100%;aspect-ratio:1;object-fit:contain;background:#eef0e8;margin-bottom:16px}#inventory h3{font-size:16px;line-height:1.5}#inventory p{font-size:13px;color:#6a735f;margin-top:12px}#inventory .retired-product{background:#efeee8}#inventory .retired-product h3{font-size:14px}.launch-panel{background:#e9ede3;padding:30px}#launch-checks{list-style:none;padding:0;display:grid;grid-template-columns:1fr 1fr;gap:12px 24px;margin:22px 0}#launch-checks li{padding:12px 0;border-bottom:1px solid #cad3c0;font-size:14px}.launch-panel>.muted{font-size:13px}#manual-emails>p{padding:24px;background:#fff;color:#677160}.ops-note{padding:15px;background:#f4eadd;color:#775535}footer{border-top:1px solid #d9decf;padding:26px 0;font:20px Baskerville,Georgia,serif;letter-spacing:3px}footer span{float:right;font:12px sans-serif;letter-spacing:1px;color:#738068}@media(min-width:1600px){.ops-main{padding-left:80px;padding-right:80px}}@media(max-width:1100px){.ops-sidebar{width:195px;padding:32px 20px}.ops-main{margin-left:195px;padding:32px 28px}.ops-heading{align-items:start;flex-direction:column}#inventory{grid-template-columns:repeat(2,1fr)}.login-fields{padding:35px 25px}.ops-toolbar{flex-wrap:wrap}.ops-columns{grid-template-columns:1fr 1fr}}@media(max-width:700px){.ops-sidebar{position:static;width:auto;padding:20px}.wordmark{font-size:29px}.wordmark span{display:inline;margin-left:15px;font-size:11px}nav{display:flex;overflow:auto;margin-top:20px;gap:5px}nav a{white-space:nowrap;font-size:13px;padding:9px 11px}nav span,.sidebar-bottom{display:none}.ops-main{margin:0;padding:28px 20px}.ops-heading{gap:18px;margin-bottom:24px}h1{font-size:24px}.ops-heading .muted{font-size:14px}.login-panel{grid-template-columns:1fr;margin:25px auto 40px}.login-photo{min-height:240px}.login-photo img{object-position:50% 45%}.login-photo>div{padding:24px;padding-top:60px}.login-photo h2{font-size:23px}.login-fields{padding:28px}.ops-toolbar{gap:14px}.ops-toolbar label{grid-template-columns:1fr;gap:5px;width:100%}.ops-toolbar button{font-size:13px;padding:10px 15px}.metrics{padding:20px 0;margin-bottom:32px}.metrics>div{padding:0 12px}.metrics span{font-size:12px}.metrics strong{font-size:33px}.metrics small{font-size:11px}.ops-columns{grid-template-columns:1fr}.section-heading{align-items:start;flex-direction:column;gap:12px}.section-heading h2{font-size:22px}#inventory{gap:12px}#inventory>article,#inventory>form{padding:12px}#inventory h3{font-size:14px}#inventory p{font-size:12px}#launch-checks{grid-template-columns:1fr}.launch-panel{padding:24px}.detail-panel{padding:22px}.ops-section{margin-bottom:34px}.empty-detail{padding:20px 12px}footer span{float:none;display:block;margin-top:12px}}@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}button{transition:none}}
nav a[aria-current="location"]{background:#dbe3d3;color:#33472a}html{scroll-behavior:auto}@media(max-width:700px){.sidebar-bottom{display:flex;gap:18px;margin-top:12px;font-size:12px}.sidebar-bottom .brand-script{display:none}}
#inventory p+p{margin-top:5px}#detail>h3:first-child{margin-top:0}
#support-section{border-top:1px solid #d9decf;padding-top:32px}.support-ticket{border-inline-start:3px solid #783d42}.support-badge{display:inline-block;padding:3px 10px;margin-bottom:12px;background:#f4e4e4;color:#783d42;font-size:12px;border-radius:3px}.support-timeline{list-style:none;margin:22px 0;padding:0}.support-timeline li{border-inline-start:2px solid #d6b6b8;padding:0 0 22px 18px;position:relative}.support-timeline li:before{content:"";position:absolute;inset-inline-start:-5px;top:8px;width:8px;height:8px;border-radius:50%;background:#783d42}.support-timeline li>p:first-child{font-size:12px;color:#677160;margin-bottom:7px}.support-timeline li>span{display:inline-block;padding:2px 9px;background:#eee9da;margin-bottom:7px;font-size:12px}.support-message{white-space:pre-wrap;overflow-wrap:anywhere}.support-feedback:not(:empty){padding:14px;background:#f4eadd;margin-top:18px}.support-feedback button{display:block;margin:12px 0 0}#support-detail form button{width:100%}#support-detail input,#support-detail select,#support-detail textarea{min-width:0}#support-detail>h2{font-size:24px;margin:8px 0}#support-detail>p:first-child{font-size:12px;letter-spacing:2px;color:#783d42}#support-list>.ops-card h3{overflow-wrap:anywhere}@media(max-width:700px){#support-section{padding-top:24px}.support-timeline li{padding-inline-start:16px}#support-detail>h2{font-size:22px}}

/* Owner workspace refinement 2026-10-07 */
:root{--ops-wine:#783d42;--ops-border:#e7ddde;--ops-muted:#72656a;--ops-tint:#faf4f5}body{background:#fff;color:#30272b}.ops-sidebar{background:#faf7f8;border-right:1px solid var(--ops-border)}.wordmark span,.eyebrow,.muted,nav span,.brand-script,label,.login-help{color:var(--ops-muted)}nav{margin-top:38px}nav a:hover,nav a:focus-visible,nav a[aria-current="page"]{background:#f0e2e5;color:var(--ops-wine)}nav a[aria-current="page"]{box-shadow:inset 3px 0 var(--ops-wine);font-weight:600}.ops-heading{margin-bottom:22px}.ops-main{padding-top:30px}.ops-toolbar{padding-bottom:20px;border-bottom:1px solid var(--ops-border)}button{background:var(--ops-wine);border-color:var(--ops-wine)}button:hover{background:#602d32}.secondary{color:var(--ops-wine);background:white}.secondary:hover{background:var(--ops-tint)}input,select,textarea{border-color:#d8cace;color:#30272b}a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline-color:var(--ops-wine)}.metrics{background:var(--ops-tint);margin-bottom:28px;border:1px solid var(--ops-border);border-radius:8px}.metrics>div{border-color:var(--ops-border)}.metrics small,.ops-card p,#inventory p{color:var(--ops-muted)}.ops-card{border-color:var(--ops-border);border-radius:8px}.detail-panel{border:1px solid var(--ops-border);border-top:3px solid var(--ops-wine);border-radius:8px}.launch-panel{background:var(--ops-tint);border:1px solid var(--ops-border);border-radius:8px}#launch-checks li,.detail-panel form,footer{border-color:var(--ops-border)}.preview-label{background:var(--ops-tint);color:var(--ops-wine);white-space:normal}.ops-section{animation:ops-enter .16s ease-out}#support-section{padding-top:0;border-top:0}.workspace-location{color:var(--ops-wine);font-size:13px;margin-bottom:16px}.audit-entry{border-left:2px solid #d8b9c0;padding:8px 14px;margin:12px 0}.audit-entry p{font-size:13px}.ops-note{border:1px solid #ddc4a2;border-radius:6px}dialog{width:min(520px,calc(100% - 32px));padding:28px;border:1px solid var(--ops-border);border-radius:10px;color:#30272b}dialog::backdrop{background:rgba(36,23,28,.4)}dialog p{margin:18px 0;white-space:pre-wrap;overflow-wrap:anywhere}.confirm-actions{display:flex;justify-content:flex-end;gap:12px}@keyframes ops-enter{from{opacity:.5;transform:translateY(4px)}to{opacity:1;transform:none}}@media(max-width:700px){.ops-sidebar{padding:16px;border-bottom:1px solid var(--ops-border)}nav{margin-top:14px;flex-wrap:wrap;overflow:visible}nav a{flex:1 0 40%;padding:9px}.ops-main{padding:22px 16px}.ops-columns{gap:16px}#inventory{grid-template-columns:1fr}.metrics small{display:none}.confirm-actions button{flex:1}.ops-heading h1{font-size:23px}}@media(prefers-reduced-motion:reduce){.ops-section{animation:none}}

.ops-guide{border:1px solid var(--ops-border);background:var(--ops-tint);padding:14px 18px;margin-bottom:24px;border-radius:7px}.ops-guide summary{cursor:pointer;color:var(--ops-wine);font-weight:500}.ops-guide p{font-size:14px;margin-top:12px;color:var(--ops-muted)}.list-filters{display:flex;gap:16px;align-items:end;margin-bottom:20px}.list-filters label{flex:1;margin:0}.list-filters p{font-size:12px;color:var(--ops-muted)}@media(max-width:700px){.list-filters{display:grid;grid-template-columns:1fr}.ops-guide{padding:12px 14px}}

.ops-main:has(#workspace:not([hidden])) .ops-heading{display:none}.ops-sidebar{overflow-y:auto}.ops-sidebar nav{flex-shrink:0}.ops-section{scroll-margin-top:20px}@media(max-width:700px){.ops-sidebar{position:sticky;top:0;z-index:5;padding:10px 16px}.ops-sidebar .wordmark{font-size:22px}.ops-sidebar .wordmark span{font-size:10px}.ops-sidebar nav{gap:3px;margin-top:9px;flex-wrap:nowrap;overflow-x:auto}.ops-sidebar nav a{flex:0 0 auto;padding:8px 10px}.ops-sidebar .sidebar-bottom{margin-top:8px}.ops-section{scroll-margin-top:150px}.ops-toolbar{gap:10px}.metrics{padding:14px 0}.ops-guide{margin-bottom:18px}}
.ops-section{animation:none}

#message:not(:empty){position:fixed;bottom:18px;left:calc(238px + 5%);right:5%;z-index:20;margin:0;border:1px solid #d4b4b9;box-shadow:0 4px 18px #30272b18;background:#fff7f4;max-height:30vh;overflow:auto}@media(max-width:1100px){#message:not(:empty){left:223px;right:28px}}@media(max-width:700px){#message:not(:empty){left:16px;right:16px;bottom:12px;font-size:13px;padding:12px}}

/* Order list and separate detail workspace: no sparse list beside a long detail. */
#order-list-view{border:1px solid var(--ops-border);border-radius:10px;background:#fff;overflow:hidden}.list-filters{padding:18px;margin:0;background:#faf7f8}.order-list-head,#orders>.ops-card{display:grid;grid-template-columns:minmax(0,1.8fr) minmax(130px,1fr) minmax(130px,1fr) auto;gap:10px 20px;align-items:center}.order-list-head{padding:12px 20px;font-size:12px;color:var(--ops-muted);border-block:1px solid var(--ops-border)}#orders>.ops-card{border:0;border-bottom:1px solid var(--ops-border);border-radius:0;padding:20px;margin:0}#orders>.ops-card:last-child{border-bottom:0}#orders>.ops-card h3{font-size:14px;overflow-wrap:anywhere;font-weight:600}#orders>.ops-card p,#orders>.ops-card button{margin:0}#orders>.ops-card p:nth-of-type(n+3){grid-column:1/-1;font-size:12px}#orders>p{padding:28px;color:var(--ops-muted)}.order-detail-view{scroll-margin-top:20px}.order-back{margin:0 0 18px;font-size:13px}.order-detail-heading{margin-bottom:22px;display:flex;gap:10px 18px;align-items:center;flex-wrap:wrap}.order-detail-heading h2{width:100%;font-size:23px;overflow-wrap:anywhere}.order-detail-heading p{font-size:13px;color:var(--ops-muted)}.order-detail-heading p:first-of-type{width:100%;font-size:12px}.order-detail-heading p:last-child{font-size:21px;font-weight:600;color:#30272b}.order-detail-grid{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(240px,1fr);gap:20px;align-items:start}.order-detail-main,.order-detail-side{display:grid;gap:18px;min-width:0}.order-detail-card{border:1px solid var(--ops-border);border-radius:9px;padding:22px;min-width:0;overflow-wrap:anywhere;background:white}.order-detail-card h3{font-size:16px;margin:0 0 14px;font-weight:600}.order-detail-card p{font-size:14px;margin:7px 0;color:var(--ops-muted)}.order-detail-card button{margin:14px 8px 0 0}.order-detail-card form{margin:0}.order-detail-card form label{margin:14px 0}.order-detail-card form>p{font-size:13px}.order-detail-card form textarea{min-height:82px}.order-detail-card a{display:inline-block;margin-top:10px;color:var(--ops-wine);text-decoration:underline}.order-audit-panel{margin-top:20px;border:1px solid var(--ops-border);border-radius:9px;padding:18px 22px}.order-audit-panel>summary{font-size:15px;font-weight:600;cursor:pointer;color:var(--ops-wine)}.order-audit-panel .audit-history{margin-top:16px}.order-detail-view>.ops-note{margin-top:20px}html[data-order-view="detail"] .metrics,html[data-order-view="detail"] #order-section>.section-heading,html[data-order-view="detail"] #order-section>.ops-guide{display:none}html[data-order-view="detail"] #order-section{scroll-margin-top:20px}.order-detail-heading,.order-detail-card{animation:ops-enter .16s ease-out}@media(max-width:1000px){.order-detail-grid{grid-template-columns:minmax(0,1.5fr) minmax(220px,1fr)}.order-list-head,#orders>.ops-card{grid-template-columns:minmax(0,1.5fr) minmax(100px,1fr) auto} .order-list-head>span:nth-child(3){display:none}#orders>.ops-card p:nth-of-type(2){grid-column:1;grid-row:2;font-size:12px}#orders>.ops-card button{grid-column:3;grid-row:1/3}}@media(max-width:700px){.order-detail-grid{grid-template-columns:1fr;gap:16px}.order-detail-heading{margin-bottom:18px}.order-detail-heading h2{font-size:20px}.order-detail-card{padding:18px}.order-detail-side{gap:16px}.order-audit-panel{padding:16px 18px}.order-list-head{display:none}#orders>.ops-card{grid-template-columns:minmax(0,1fr) auto;gap:10px;padding:18px}#orders>.ops-card h3{grid-column:1/-1}#orders>.ops-card p:nth-of-type(1){grid-column:1;grid-row:2}#orders>.ops-card p:nth-of-type(2){grid-column:1;grid-row:3}#orders>.ops-card button{grid-column:2;grid-row:2/4;padding:10px;font-size:13px}.list-filters{padding:16px}.order-detail-view,#order-section{scroll-margin-top:150px!important}.order-detail-heading p:first-of-type{overflow-wrap:anywhere}.order-detail-card button{max-width:100%}}@media(prefers-reduced-motion:reduce){.order-detail-heading,.order-detail-card{animation:none}}

.shipment-form{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.5fr);gap:12px 16px}.shipment-form>h3,.shipment-form>p,.shipment-form>button{grid-column:1/-1}.shipment-form>h3{margin-top:16px}.shipment-form>label{margin:0!important}.shipment-form>button{justify-self:start}.refund-fold>summary{cursor:pointer;color:var(--ops-wine);font-size:15px;font-weight:600}.refund-fold[open]>summary{margin-bottom:18px}.refund-fold form h3{font-size:14px;color:var(--ops-muted)}@media(max-width:700px){.shipment-form{grid-template-columns:1fr}.shipment-form>label{grid-column:1}}

html[data-ops-section="order-section"] .metrics{padding:14px 0;margin-bottom:20px}html[data-ops-section="order-section"] .metrics strong{font-size:32px}#order-section>.ops-guide{padding:10px 16px;margin-bottom:18px}#order-section>.section-heading{margin-bottom:18px}.shipment-form{gap:10px 16px}.shipment-form>h3{margin:12px 0 4px}.order-detail-card form>button{margin-top:8px}@media(max-width:700px){html[data-ops-section="order-section"] .metrics{margin-bottom:18px}.order-detail-card form>button{margin-top:10px}}

.care-desk-toolbar{display:flex;gap:16px;align-items:end;flex-wrap:wrap;margin:20px 0}.care-desk-toolbar label{width:min(280px,100%);margin:0}.care-desk-toolbar button{min-height:44px}#support-detail{scroll-margin-top:24px}@media(max-width:700px){#support-detail{scroll-margin-top:150px}.care-desk-toolbar label{flex:1;min-width:160px}}